In theory, Emotional Intelligence (EI) sounds lovely.
In practice? It’s what prevents a Tuesday morning meeting from becoming a turf war.
With decades of leadership and coaching experience, I bring a grounded, practical approach, shaped by years in fast-moving, high-pressure environments where emotions simply couldn’t be left at the door.
Emotional intelligence in the real world means knowing how to:
- Stay calm when others aren’t
- Hold your ground without creating friction
- Read between the lines in emotionally charged conversations
- Rebuild trust after it’s been tested
This is where I work best – at the sharp edge of relationships, reputation, and real-world pressure!
Specialising in Friction
I help individuals and teams tackle emotionally complex challenges like:
- Peer dynamics that have turned political
- ‘Managing up’ when trust is shaky
- Feedback that causes defensiveness or withdrawal
- Leadership styles that need maturing for a bigger role
- Internal triggers that derail performance
I bring behavioural insight, vocabulary, and coaching techniques to help clients navigate even the most difficult conversations with clarity and respect.
Psychometrics and the 5 Success Traits
Using psychometric assessments, where needed, I help clients understand the patterns behind emotional reactions – both their own and others’. These insights are combined with a focus on my core “5 Success Traits” (derived from all of these years of hearing common threads in coaching conversations!) to develop smarter, calmer, and more credible leadership.
This makes my approach ideal for:
- Middle managers caught between people and pressure
- Senior leaders outgrowing old habits
- HR & L&D professionals dealing with team tension
- High performers trying to stop internalising everything
Progress Without Paralysis
Tension is inevitable. Damage doesn’t have to be.
My approach to assisting with Emotional Intelligence issues will guide you to:
- Recognise emotional undercurrents before they explode
- Stay composed and influential under pressure
- Lead with empathy and authority
Emotional Intelligence isn’t about being “nicer”. It’s about being wiser—with yourself and others.
Ready to strengthen your emotional intelligence, or that of your team? Get in touch!
Think with structure. Learn through action.
The project is you!
